Get to know your revenue potential
Unclear Collection Performance
“We don’t know if we are collecting what we are supposed to be. Sometimes cash appears to be good and our billing team appears to be working hard, but, as leaders, we aren’t confident in what ‘good’ is.”
Consistent Problem Identification
“Our practice leaders always seem to be the first to raise denial problems or collection issues. How do we know that we are catching all of our collection problems?”
Vendor Concerns
“I don’t have a clear understanding of what our billing vendor is supposed to be doing. It seems every time there is a question or issue it’s because we need to do additional work at our practice.”
The Arctos Ethos
Listen
Collect Data
Ask Focused Questions
Diagnose
Detailed models and playbooks help benchmark and provide repeatable processes but they assume everyone’s billing and collection problems are the same. We know your challenges aren’t the same as your peers. To minimize losses on the services you perform, it requires meticulous attention to detail and the ability to assess the myriad of mishaps that can happen during the billing process.
At Arctos, we follow a proven philosophy on how to assess your billing performance and marry that with quantifiable analysis to show you how to minimize your loses. Therefore, you can decide if a partnership with Arctos Health will work for you.
Process Overview
Our process begins with a thoughtful assessment to establish a baseline. We want to know where you stand today before suggesting change. The Arctos Health assessment follows a tiered approach of discovery that allows Arctos to develop a clear and impactful strategy that doesn’t overburden you and your team. We evaluate your existing reporting and data, current workflows, billing processes, payer contracts, and collection practices to understand your challenges and frame opportunities.
If Arctos Health identifies meaningful opportunities, we will create a tailored service offering with quantifiable solutions. This enables our team to form a partnership that goes beyond basic consulting — we engage with your team in a management service that brings long lasting improvements to your practice.